eglobalis

SEPTEMBER 28, 2024

Failure to Close the Loop on Customer Feedback: Instead of using customer feedback to improve services, some dealers in Europe—such as those in Ingolstadt and Pfaffenhofen, Bavaria—ignore or dismiss complaints. I escalated the matter to my legal advisor to explore next steps.

CX 497

CX Close the Loop Legal Transportation 497

ClearAction

AUGUST 29, 2015

Closing the loop with a customer about a low rating on a survey or an issue they've contacted the company about is in almost everyone's recipe for customer experience improvement. If your recipe for customer experience ROI does not call for 3 types of action, it will probably flop. 2) Macro Customer Experience Action.

Customer Experience 117

Customer Experience Close the Loop Sports Legal 117

ClearAction

JANUARY 20, 2020

It’s a new decade that will be characterized differently by social, economic, technology, legal and competitive forces. Every employee has a fiduciary responsibility to your company — a legal or ethical relationship of trust with company resources. 10) Close the Loop with Your Customer Base.

CXM 120

CXM Customer Experience Non-Profits Close the Loop 120

ClearAction

JANUARY 20, 2020

It’s a new decade that will be characterized differently by social, economic, technology, legal and competitive forces. Every employee has a fiduciary responsibility to your company — a legal or ethical relationship of trust with company resources. 10) Close the Loop with Your Customer Base.

CXM 90

CXM Non-Profits Close the Loop CX 90

ClearAction

NOVEMBER 16, 2023

On the positive side, managers are typically engaged in closing the loop with dissatisfied survey participants. B) VoC Transformers At the same time, we worked with numerous operational and strategic planning process owners across the company (HR, Finance, IT, Legal, Planning, Marketing, Facilities, etc.)

VOC 62

VOC B2B Close the Loop Non-Profits 62

ProProfs

MAY 31, 2022

Legal Compliance – Training needs that are required to be met from a legal standpoint or for maintaining employees’ licenses/certifications will always be high-priority. Closing the loop in this way will ensure that you have developed an effective training program and save you from a lot of unnecessary costs and wasted time.

Legal 52

Legal Customer Satisfaction Close the Loop Start-ups 52

SurveySensum

APRIL 1, 2024

Close the loop: Follow up with customers who provided feedback to inform them of the actions taken as a result, closing the feedback loop and reinforcing the importance of their input. Compliance : Adhere to legal and industry regulations. Integrity : Uphold promises and commitments to customers and partners.

Non-Profits 52

Non-Profits Social Media Customer Feedback Close the Loop 52