SurveySensum

FEBRUARY 6, 2025

Customer Insights and AI Capabilities Qualtrics : Qualtrics provides advanced analytics features, using AI and machine learning to enhance text analytics, sentiment analysis, and predictive modeling. Close the Loop With SurveySensum, you will get real-time notifications whenever detractors pop up.

CX 52

CX Sentiment Analysis Text Analytics AI 52

SurveySensum

JANUARY 16, 2025

Well, for starters, with SurveySensum you dont have to worry about investing too much time in learning the ins and outs of all the features as the tool comes with an ease-to-use and implemented user interface with DIY capabilities. Close the Loop Detractors are inevitable in surveys. This makes it an ideal choice!

Sentiment Analysis 52

Sentiment Analysis NPS AI Text Analytics 52

SurveySensum

JUNE 26, 2024

Well, it’s because of a customer satisfaction metric called Net Promoter Score. With the help of AI and machine learning, they examine customer behavior by analyzing customer data on browsing activity, shopping history, and behavior. So much so that 56% of consumers start their online search with Amazon.

NPS 52

NPS Customer Loyalty Net Promoter Score Close the Loop 52

Lumoa

JANUARY 24, 2024

Customer satisfaction drives key metrics like your Net Promoter Score (NPS). Metric-Driven Improvement : Regularly measure and track key metrics like Net Promoter Score (NPS) and Customer Satisfaction (CSAT). Satisfied customers are also paying customers, so keeping them happy also helps your bottom line.

Text Analytics 78

Text Analytics Customer Feedback Net Promoter Score Sentiment Analysis 78

SurveySensum

NOVEMBER 11, 2021

It provides the technology to create and share surveys, set up notifications to close the loop, analyze the data with real-time journey-based dashboards, and understand verbatims with Text & Sentiment analysis to prioritize actions. Closing the loop. Closing the loop is highly important. Text Analytics.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Close the Loop Machine Learning 52

SurveySensum

SEPTEMBER 5, 2024

Anti-money laundering : Machine learning models analyze thousands of transactions looking for complex patterns, and flagging irregularities like unusual activities or connections to high-risk entities. Personalization But With A Twist Of AI Every CX strategy includes personalization.

Close the Loop 52

Close the Loop Customer Experience Omnichannel Machine Learning 52

Retently

FEBRUARY 9, 2024

One effective way to gauge customer likelihood for recommending a product or service is through specific questions like the Net Promoter Score found on feedback questionnaires. Our journey begins with questions that identify Promoters, Passives, and Detractors with NPS.

Customer Feedback 93

Customer Feedback Net Promoter Score Customer Satisfaction NPS 93

SurveySensum

JULY 31, 2024

Learns and Improves : The AI algorithms are continually trained on the incoming data, allowing them to adapt and refine their models. This learning process involves updating the algorithms to improve accuracy and relevance. After implementing the changes, closely monitor the impact.

AI 52

AI Close the Loop Sentiment Analysis Actionable Insights 52

SurveySensum

JANUARY 16, 2025

Well, for starters, with SurveySensum you dont have to worry about investing too much time in learning the ins and outs of all the features as the tool comes with an ease-to-use and implemented user interface with DIY capabilities. Close the Loop Detractors are inevitable in surveys. This makes it an ideal choice!

Sentiment Analysis 52

Sentiment Analysis NPS AI Text Analytics 52

SurveySensum

MARCH 17, 2025

Identify Critical Issues in Seconds With AI-Text Analytics SurveySensum leverages the power of AI and machine learning to automate the analysis of open-ended feedback. Effortlessly automate feedback collection, analyze insights in real-time, and close the loop with SurveySensum’s AI-powered features. Wrapping Up!

CX 52

CX Close the Loop Text Analytics Actionable Insights 52