A Celebrity Did What to Comcast? The Power of Customer Feedback
PeopleMetrics
AUGUST 1, 2014
But we aren’t just helping companies to listen to their customers – we advise them to close the loop too (that is, follow-up on the feedback – get in touch – help solve a problem if need be.). So in the end, Mike from Mississippi saves @comcast from a urine soaked modem. It only took 1.76
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