SurveySensum

DECEMBER 4, 2024

Step 5: Close the Loop This is one of the most crucial steps in using the NPS. Close the loop by contacting detractors to let them know that their feedback has been heard and acted upon. AI-Powered Analytics: Utilizes AI and ML algorithms to analyze open-text feedback and identify key themes, sentiments, and trends.

NPS 52

NPS Net Promoter Score Close the Loop Customer Loyalty 52

SurveySensum

FEBRUARY 24, 2025

STEP 4: Close the Loop With Real-time Ticketing System Dont just analyze feedback take action. SurveySensums closed loop ticketing system helps you to Automatically Create Tickets – Convert negative feedback into tickets for immediate resolution.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Social Media Machine Learning 52

SurveySensum

JANUARY 16, 2025

with the help of AI and ML. Close the Loop Detractors are inevitable in surveys. And the efficient way to convert these detractors to promoters is closed-loop feedback. You can also use advanced features like tagging, word-cloud, etc., It is available in all plans and also with multi-lingual support.

Sentiment Analysis 52

Sentiment Analysis NPS AI Text Analytics 52

Lumoa

JANUARY 24, 2024

Along with its perfect record-keeping and feedback-gathering features, this platform also boasts generative artificial intelligence (AI) , machine learning (ML), and natural language processing (NLP) capabilities, allowing it to prepare smart, actionable customer feedback reports for CXOs to act on. The result?

Text Analytics 78

Text Analytics Customer Feedback Net Promoter Score Sentiment Analysis 78

SugarCRM

NOVEMBER 23, 2023

These are sourced from transactional and CRM data, and with the help of AI and ML, the sales team can confidently get in touch with these opportunities, knowing they have higher conversion chances. That’s one of the things I really like about Sugar — it’s really easy to pull up relevant information.

CRM 26

CRM Close the Loop ML Sales 26

SurveySensum

JANUARY 16, 2025

with the help of AI and ML. Close the Loop Detractors are inevitable in surveys. And the efficient way to convert these detractors to promoters is closed-loop feedback. You can also use advanced features like tagging, word-cloud, etc., It is available in all plans and also with multi-lingual support.

Sentiment Analysis 52

Sentiment Analysis NPS AI Text Analytics 52

SurveySensum

MAY 19, 2023

Step 5: Close the Loop This is one of the most crucial steps in using the NPS. Close the loop by contacting detractors to let them know that their feedback has been heard and acted upon. AI-Powered Analytics : Utilizes AI and ML algorithms to analyze open-text feedback and identify key themes, sentiments, and trends.

NPS 52

NPS Net Promoter Score Customer Loyalty Close the Loop 52