SurveySensum

SEPTEMBER 24, 2024

Not just that, the tool also helps in deriving actionable insights for a data-driven action plan with features such as text and sentiment analysis, cross-tab analysis, role-based analytical dashboards, etc.

Sentiment Analysis 52

Sentiment Analysis Actionable Insights Touchpoint Start-ups 52

SurveySensum

OCTOBER 4, 2024

By leveraging AI capabilities like text and sentiment analysis , you can extract key themes, patterns, top customer sentiments, and emotions. This helps in understanding overall customer sentiment, identifying top customer pain points, and taking data-driven action that will impact your bottom line.

Unstructured Data 52

Unstructured Data Social Media Sentiment Analysis Omnichannel 52

SurveySensum

NOVEMBER 11, 2021

It provides the technology to create and share surveys, set up notifications to close the loop, analyze the data with real-time journey-based dashboards, and understand verbatims with Text & Sentiment analysis to prioritize actions. Closing the loop. Closing the loop is highly important.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Close the Loop Machine Learning 52

SurveySensum

NOVEMBER 24, 2021

If you have landed here, I am sure you already know what NPS aka net promoter score is. While this has been widely used in organizations, some brands only focus on increasing the score. That’s why we created Text and Sentiment Analysis. You can click here to know more about text and sentiment analysis.

NPS 52

NPS Net Promoter Score Sentiment Analysis B2C 52

SurveySensum

JULY 31, 2024

Leverage AI capabilities like text and sentiment analysis, model learning, machine learning, etc to improve and streamline your feedback management. Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free Now, how to use feedback loop AI for customer feedback management?

AI 52

AI Sentiment Analysis Actionable Insights Close the Loop 52

PeopleMetrics

AUGUST 22, 2022

The answer to keeping your customers happy is simple: close the loop. Closed-loop customer feedback provides businesses with a reliable, structured approach to collecting, analyzing, and implementing the feedback they received from customer satisfaction surveys. What is closed loop feedback? Learning More.

Customer Feedback 71

Customer Feedback CX Sentiment Analysis Close the Loop 71

SurveySensum

JUNE 3, 2024

They provide end-to-end implementation support – from creating effective surveys to analyzing and prioritizing data points to close the loop and drive revenue. Now, this is where CX consultants come into the picture. But Qualtrics lack in this area. Also, unlike typical CX tools, SurveySensum offers free CX expert advice.

Text Analytics 52

Text Analytics Start-ups Sentiment Analysis Close the Loop 52

SurveySensum

AUGUST 3, 2023

Moreover, its Text Analytics analyzes thousands of gathered feedback in one go and gives your top trends and sentiments to close the loop in time. CustomerGauge CustomerGauge is a leading B2B SaaS feedback software that focuses on measuring and improving customer loyalty through Net Promoter Score monitoring.

B2B 52

B2B NPS Text Analytics Net Promoter Score 52

SurveySensum

FEBRUARY 14, 2024

These tools come in all shapes and sizes – from simple survey tools to fancy platforms with features like sentiment analysis and automated reporting. SurveySensum helps you gather real-time feedback at each stage of the employee journey, enabling you to close the loop and enhance overall employee satisfaction.

Close the Loop 52

Close the Loop Start-ups Text Analytics Outlook 52

SurveySensum

FEBRUARY 10, 2022

Given its significance, how do you improve your Net Promoter Score? How can you convert these unhappy customers into brand advocates or encourage your promoters to do the positive word of mouth and bring referrals? Here are the 11 surefire strategies that can help you increase the Net Promoter Score.

NPS 52

NPS Net Promoter Score Sentiment Analysis Touchpoint 52

SurveySensum

FEBRUARY 3, 2022

Given its significance, how do you improve your Net Promoter Score? How can you convert these unhappy customers into brand advocates or encourage your promoters to do the positive word of mouth and bring referrals? Here are the 11 surefire strategies that can help you increase the Net Promoter Score.

NPS 52

NPS Net Promoter Score Sentiment Analysis Touchpoint 52