SurveySensum

MARCH 20, 2024

If this is not enough to convince you then get this – customer-centric brands report profits that are 60% higher than those that fail to focus on CX. And it offers text analytics, real-time service alerts, natural language processing, automated content, and ad delivery. But the question arises – how to do it?

Customer Experience Management 52

Customer Experience Management CXM Customer Experience Text Analytics 52

SurveySensum

SEPTEMBER 24, 2024

The tool provides free upgrades for non-profit organizations. Best Features : Users can easily configure panels with the most relevant information for tracking advanced metrics and customizable KPIs. The platform has reliable and responsive customer support.

Sentiment Analysis 52

Sentiment Analysis Actionable Insights Touchpoint Non-Profits 52

SurveySensum

MARCH 17, 2025

QuestionPro: Limited Features in the Basic Plan The availability of advanced features like specific survey question types and in-depth analytics tools exclusively in premium plans can make QuestionPro cost-prohibitive for organizations with limited budgets, such as smaller companies, startups, and non-profits. Wrapping Up!

CX 52

CX Close the Loop Text Analytics Actionable Insights 52

SurveySensum

APRIL 18, 2025

AI-Powered Text Analytics Bid farewell to manual number-crushing. With AI-powered text analytics, SurveySensum identifies critical issues in seconds, automatically extracting customer complaints and sentiments from open-ended feedback. Custom Dashboards Information overload?

E-commerce 52

E-commerce Sentiment Analysis Start-ups CRM 52