SurveySensum

FEBRUARY 7, 2025

A few days later, they roll out an update, and notify the customer who flagged the problem closing the loop and improving their experience. Integrations with popular tools like Slack, Salesforce, and Outlook, along with powerful API connections, empower you to automate customer experience tracking.

NPS 52

NPS Customer Feedback Outlook E-commerce 52

SurveySensum

FEBRUARY 6, 2025

SurveySensum : It provides seamless integration with existing systems such as Slack, Outlook, Salesforce , and Zendesk. Close the Loop With SurveySensum, you will get real-time notifications whenever detractors pop up. QuestionPro : Similarly, QuestionPro also offers integration from a wide range of data sources.

CX 52

CX Sentiment Analysis Text Analytics AI 52

SurveySensum

FEBRUARY 14, 2024

SurveySensum helps you gather real-time feedback at each stage of the employee journey, enabling you to close the loop and enhance overall employee satisfaction. SurveySensum focuses on making feedback actionable by closing the loop. It helps you prevent employee turnover, improve engagement, and boost satisfaction.

Close the Loop 52

Close the Loop Outlook Start-ups Text Analytics 52

SurveySensum

DECEMBER 24, 2024

Thats why you can seamlessly integrate any kind of platform that you use every day such as Outlook, Salesforce, Hubspot, Zendesk, Zapier, etc with SurveySensum. Closed Loop Follow-Up Use detailed feedback and insights to resolve bad customer experiences immediately and convert your detractors and passives to promoters.

Sentiment Analysis 52

Sentiment Analysis NPS AI Start-ups 52

Gainsight

DECEMBER 23, 2019

On a recent webinar with one of our private equity partners, Gainsight CEO Nick Mehta shared an inspiring outlook on what’s to come in the year 2020 for customer success. And then finally this idea that closing the loop in the B2C world is kind of optional.

B2C 52

B2C B2B Close the Loop Outlook 52

Comm100

APRIL 26, 2020

The idea of designing great experiences even BEFORE they reach customer service would change my whole outlook on service. So often we actually are successful in using feedback to solve a problem, but we fail to close the loop and give ourselves any credit for it! Question.

CX 52

CX Unstructured Data CXM Real Estate 52

SurveySensum

APRIL 5, 2022

That’s why you can seamlessly integrate any kind of platform that you use every day such as Outlook, SalesForce, Hubspot, Zendesk, Zapier, etc with SurveySensum. This tool lets you tag negative and positive messages, automate support, and close the loop quickly. Integrations. Easy to use and intuitive platform.

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52