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Analytics and Reporting Qualtrics : Qualtrics provides advanced analytics and reporting features, including predictive analysis, text and sentimentanalysis, and advanced statistical analysis (like regression, cluster, and correlation analysis). However, these advanced features come with an additional cost.
It offers a wide range of advanced capabilities like AI-enabled text and sentimentanalysis tools to identify top customer sentiments and complaints, advanced reporting to better understand your data, and analytical dashboards for better visualization. And not just that.
These tools come in all shapes and sizes – from simple survey tools to fancy platforms with features like sentimentanalysis and automated reporting. SurveySensum helps you gather real-time feedback at each stage of the employee journey, enabling you to close the loop and enhance overall employee satisfaction.
It offers you a text and sentimentanalysis tool that helps you identify the customer sentiments and the top complaints so that you can resolve their issues to enhance the customer experience. This tool lets you tag negative and positive messages, automate support, and close the loop quickly. AI SentimentAnalysis.
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