Remove Close the Loop Remove Outlook Remove Text Analytics
article thumbnail

NPS Integration: Harness Real-Time Customer Feedback to Drive Action

SurveySensum

A few days later, they roll out an update, and notify the customer who flagged the problem closing the loop and improving their experience. Integrations with popular tools like Slack, Salesforce, and Outlook, along with powerful API connections, empower you to automate customer experience tracking.

NPS 52
article thumbnail

QuestionPro vs Qualtrics: Which CX Tool Is Right For You?

SurveySensum

Customer Insights and AI Capabilities Qualtrics : Qualtrics provides advanced analytics features, using AI and machine learning to enhance text analytics, sentiment analysis, and predictive modeling. SurveySensum : It provides seamless integration with existing systems such as Slack, Outlook, Salesforce , and Zendesk.

CX 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

15 Best SurveyMonkey Alternatives & Competitors [2025]

SurveySensum

Comparison Table of the Top 15 SurveyMonkey Alternatives & Competitors in 2025 SurveyMonkey Alternatives Features Free Trial Free Version Pricing G2 Rating SurveySensum Inbuilt survey templates Provide AI-enabled text analytics Powerful dashboard for quick view analysis Enables integration with HubSpot, Zendesk, and more.

article thumbnail

Top 10 Employee Feedback Tools in 2024 for a Thriving Workplace

SurveySensum

SurveySensum helps you gather real-time feedback at each stage of the employee journey, enabling you to close the loop and enhance overall employee satisfaction. SurveySensum focuses on making feedback actionable by closing the loop. Analyze hundreds and thousands of text responses swiftly.