Customer Bliss

NOVEMBER 29, 2018

This is a topic that comes up in my interview with Antoinette Taranto , Chief Customer Officer at The Colorado Department of Health Care Policy and Financing. Antoinette Taranto is the Chief Customer Officer at the Colorado Department of Health Care Policy and Financing. million people in the state. ” About Antoinette Taranto.

Finance 78

Finance Healthcare Innovation Touchpoint 78

Bill Quiseng

MAY 8, 2017

the first to market customer relationship management software solution that pioneered the space 30 years ago and is still innovating today, so he has a bit of a unique perspective on how customer communication has evolved and where it’s heading. Swiftpage is the owner of Act! ,

CRM 83

CRM Predictive Analytics Customer Relationship Management Social Media 83

Shep Hyken

NOVEMBER 16, 2021

Courageous Cultures: How to Build Teams of Micro-Innovators,?Problem This week’s guests, Karin Hurt and David Dye started an extensive research study with the University of North Colorado Social Research Lab on why employees are holding back these ideas. drive innovation, productivity and revenue without burning out employees.

Innovation 69

Innovation Start-ups Customer Experience Customer Service 69

CX Journey

AUGUST 29, 2014

Let it be known that such comments, compliments, complaints and innovation ideas are more than welcome. Listen to the wisdom your partners possess thanks to day-to-day contact with your end customers. Keep a feedback channel wide-open (think electronic comment box) to conveniently capture this feedback.

VOC 73

VOC Net Promoter Score Data Mining Gaming 73

TeamSupport

AUGUST 17, 2020

I migrated to Colorado in 1994 at the tip of the rise of the software and technology industries—and then I caught the start-up bug! I am married to my high school sweetheart, Lynne, and we live with our three boys in a town near Boulder, Colorado called Erie. We enjoy skiing and cheering for all of the Denver sports teams.

Sports 59

Sports B2B Innovation Customer Relationship 59

Customer Bliss

JULY 26, 2018

Today, we’ll hear from William Chumley , the Chief Customer Officer for the Governor’s Office of Information Technology for the state of Colorado. To provide some background context, William explains that he came into this role about 8 years ago, when IT was newly consolidated into the governor’s central office in Colorado.

Government 44

Government CX Transformation CX B2B 44

Lightico

MAY 2, 2022

The real-time insurance product will now also be offered in Oregon, Colorado, and Virginia. But it’s the real-time element that’s the real game-changer, not just in terms of Tesla’s bottom line but in terms of being a leader in customer obsession, road safety, and innovation. Tesla wants to give 80% of its U.S.

Customer Experience 59

Customer Experience Net Promoter Score Innovation Touchpoint 59