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CCO Shares How to Create a Customer-First Health Care System by Directly Engaging Members

Customer Bliss

This is a topic that comes up in my interview with Antoinette Taranto , Chief Customer Officer at The Colorado Department of Health Care Policy and Financing. Antoinette Taranto is the Chief Customer Officer at the Colorado Department of Health Care Policy and Financing. million people in the state. ” About Antoinette Taranto.

Finance 78
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Amazing Business Radio: Karin Hurt and David Dye

Shep Hyken

Courageous Cultures: How to Build Teams of Micro-Innovators,?Problem This week’s guests, Karin Hurt and David Dye started an extensive research study with the University of North Colorado Social Research Lab on why employees are holding back these ideas. drive innovation, productivity and revenue without burning out employees.

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Meet Pete Khanna, TeamSupport’s New CEO

TeamSupport

I migrated to Colorado in 1994 at the tip of the rise of the software and technology industries—and then I caught the start-up bug! I am married to my high school sweetheart, Lynne, and we live with our three boys in a town near Boulder, Colorado called Erie. We enjoy skiing and cheering for all of the Denver sports teams.

Sports 59
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How Tesla Uplifts the Insurance Customer Experience

Lightico

The real-time insurance product will now also be offered in Oregon, Colorado, and Virginia. But it’s the real-time element that’s the real game-changer, not just in terms of Tesla’s bottom line but in terms of being a leader in customer obsession, road safety, and innovation. Tesla wants to give 80% of its U.S.

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What is an MGA in Insurance?

Lightico

Marketing – MGAs often use their expertise to develop innovative marketing strategies. Check with your local state insurance department to find out which type of license is required to practice as an MGA. For example, insurance carriers will give MGAs access to products that they wouldn’t otherwise offer.

Retail 52
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How to Unite Silos Across Multiple Government Agencies to Streamline a CX Transformation

Customer Bliss

Today, we’ll hear from William Chumley , the Chief Customer Officer for the Governor’s Office of Information Technology for the state of Colorado. To provide some background context, William explains that he came into this role about 8 years ago, when IT was newly consolidated into the governor’s central office in Colorado.

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John Oechsle: How Do You Spell CRM Evolution? With 4 C’s

Bill Quiseng

the first to market customer relationship management software solution that pioneered the space 30 years ago and is still innovating today, so he has a bit of a unique perspective on how customer communication has evolved and where it’s heading. Swiftpage is the owner of Act! ,

CRM 98