CommBox

JANUARY 18, 2024

The pitfalls of business adopting a generic LLM – open AI, Bard, Generative AI – or any technology that can digest large amounts of structured and unstructured data and start answering based on that model is that this data needs to be fine tuned to your specific business.

AI 98

AI Unstructured Data Engineering CRM 98

Lightico

APRIL 4, 2024

Enhanced Efficiency – Freeing Up Time for High-Value Analysis IDP automates the tedious, “Stare & Compare” – manual process of data extraction from documents like income stubs, pay slips, and bank statements compared to submitted applications/CRM data and reporting agency data.

Finance 75

Finance Artificial Intelligence Compliance Data Entry 75

InteractionMetrics

JANUARY 31, 2025

Their in-depth analysis of unstructured data and verbatim feedback provides valuable insights. Amplitude specializes in various survey types, including internal customer satisfaction surveys, CRM surveys, member satisfaction surveys, and more.

Customer Satisfaction 52

Customer Satisfaction Social Media Mystery Shopping Net Promoter Score 52

SurveySensum

DECEMBER 24, 2024

Qualtrics Allows closed-loop follow-ups Collect data from different sources Generate real-time insights into CX Contact to know the pricing details 4.4 SurveySparrow Enables offline and online data collection Automated no-code chatbots Business $99/month Enterprise $499/month Elite Contact for more information 4.4

Sentiment Analysis 52

Sentiment Analysis NPS AI Start-ups 52

InteractionMetrics

APRIL 17, 2025

Compared to Qualtrics Where It Wins: Stronger at handling unstructured data, easier to launch with pre-built templates, and more focused on real-world customer touchpoints. Zoho Survey Zoho Survey is a budget-friendly, simple survey tool for SMBsespecially those already using Zoho CRM. Integrations Using Salesforce?

E-commerce 40

E-commerce Hospitality Hospitality Sentiment Analysis 40

Hodusoft

OCTOBER 2, 2024

” AI can easily identify unintentional misinformation, discrepancies, as well as potential errors by scanning all available structured and unstructured data sources to get a clear picture. By doing that, it can immediately alert healthcare providers before mistakes occur.

Healthcare 52

Healthcare AI Contact Center Unstructured Data 52

Hodusoft

MARCH 12, 2025

Regulatory Compliance Banks and financial institutions must comply with a wide range of regulations governing lending practices such as anti-money laundering (AML), Know Your Customer (KYC) requirements, and others specific to lending. It can also send payment reminders as per regulations.

Contact Center 52

Contact Center AI Machine Learning Finance 52