Compliance Customer Experience Management Machine Learning Predictive Analytics 
Lumoa
APRIL 28, 2024
In This Article: Why You Need a Customer Experience (CX) Platform Platform Overview Which Platform Fits Your Needs? The work of support agents becomes more productive and the tool helps them to understand the customer’s history. You can ask Athena questions and get quick answers.
Sprinklr
OCTOBER 20, 2021
Your social suites strategy can easily become disconnected by data silos and point solutions, with different teams engaging with customers in different ways. Harness machine learning and AI to generate insights, enrich data, highlight anomalies, and recommend next actions. Learn more about Sprinklr Social Suites.
Qualtrics
FEBRUARY 26, 2019
On encouraging a test-and-learn culture: First of all, test-and-learn is hard. Let’s take an example for our Supply & Compliance line of business, which helps companies understand both supply chain and compliance risk. That’s the behavioral aspect of analytics.
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