Taylor Reach Group

AUGUST 29, 2017

At Taylor Reach Group, we have compiled a list with hundreds of expos, conferences and summits focused on the Call Center, Contact Center and/or Customer Experience. Contact Center Nation – Mid Atlantic Fall Event – Reston Virginia – September 13. Drive Marketing Returns in 2018 with Customer Insights – September 14.

Contact Center 48

Contact Center Customer Experience CEM Compliance 48

Zendesk

APRIL 4, 2022

This is the reality for many customer experience (CX) teams. In 2021, Virginia and Colorado joined California with state laws, and even more are in the pipeline for 2022. In short, it allows CX teams to focus on core responsibilities while ensuring scalable compliance across the board.

CX 52

CX Unstructured Data Customer Satisfaction Compliance 52

Zendesk

JANUARY 18, 2024

In this comprehensive guide, we’ll break down the importance of customer data privacy, common privacy concerns, best practices, and key privacy standards and regulations, all backed up with facts and figures from the Zendesk Customer Experience Trends Report 2024. More in this guide: Why is customer data privacy important?

CX 52

CX Education Government Compliance 52