Lightico

FEBRUARY 4, 2025

Auto finance has long been a realm where speed, accuracy, and compliance collide with complexity. Within financial services, this opens the door for more autonomous underwriting, more nuanced compliance checks, and improved risk management. Limitations : Prone to errors, long turnaround times, low scalability.

Finance 52

Finance AI Compliance Machine Learning 52

Hodusoft

MARCH 12, 2025

Regulatory Compliance Banks and financial institutions must comply with a wide range of regulations governing lending practices such as anti-money laundering (AML), Know Your Customer (KYC) requirements, and others specific to lending. ML helps in analyzing past customer behavior and predicting future actions or needs.

Contact Center 52

Contact Center AI Machine Learning Finance 52

Lightico

JULY 2, 2024

The auto finance industry in particular, with its high-volume sales, dealership networks, and a highly securable and movable asset, faces mounting challenges, ranging from stringent compliance requirements enforced by the CFPB to the complexities of loan servicing, strict documentation, and vehicle repossession processes.

Compliance 52

Compliance Finance Data Entry Legal 52

SurveySensum

DECEMBER 4, 2024

It asks the customers how likely they are to recommend the company’s products or services to others, typically on a 5 or 11-pointer scale. And an NPS score can be from -100 to 100 and can provide insights into a bank’s overall customer experience. Show customers that their opinions matter and that their feedback leads to change.

NPS 52

NPS Net Promoter Score Close the Loop Customer Loyalty 52

Gainsight

NOVEMBER 16, 2022

Insider won the Dream Team Award, which recognizes how members of an organization brought together teams like Customer Success, Sales, Product, and Marketing to create deeper customer relationships. The company specializes in business information and provides solutions for credit risk, compliance, data management, and more.

Artificial Intelligence 52

Artificial Intelligence ML Machine Learning Hospitality 52

SurveySensum

MAY 19, 2023

And an NPS score can be from -100 to 100 and can provide insights into a bank’s overall customer experience. A high NPS score in banking indicates a stronger customer relationship, more referrals, and, therefore, greater growth. Show customers that their opinions matter and that their feedback leads to change.

NPS 52

NPS Net Promoter Score Customer Loyalty Close the Loop 52

SurveySensum

JULY 2, 2023

Key Features Its seamless integration with Salesforce allows companies to sync their customer data into their CRM data and get a holistic view of customer relationships. Its advanced analytics provide actionable insight from customer feedback. This helps in improving customer experience and thereby inducing satisfaction.

Customer Satisfaction 52

Customer Satisfaction Social Media Text Analytics Actionable Insights 52