Remove Compliance Remove Customer Relationship Remove Wisconsin
article thumbnail

How to Prove the ROI of Your Online Training Program

Gainsight

To begin, there are four levels to evaluate training, according to Donald Kirkpatrick, Professor Emeritus at the University of Wisconsin: The learner’s response to training: Are learners engaged and motivated? The key question is: Which data should I collect, and how should I use the information to confirm ROI on my training program?