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So, how do you make sure that every single customer is experiencing the brand the way you intended? Operational measures of brand promise execution, like mysteryshopping, provide a vital link between what you expect and the customer’s reality.
So, how do you make sure that every single customer is experiencing the brand the way you intended? Operational measures of brand promise execution, like mysteryshopping, provide a vital link between what you expect and the customer’s reality.
How We Picked This list was compiled by an independent reviewer, and the top picks include customersurvey companies that specialize in customer satisfaction surveys, offer end-to-end survey services (from design to analysis), and serve clients in the U.S. Luce Research provides some standout features as well.
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