SurveySensum

SEPTEMBER 15, 2023

Customization Options: A good tool allows you to create tailored surveys and forms. Security and Compliance: Ensure the tool follows industry-standard security measures and complies with data protection regulations like GDPR or HIPAA if applicable to your business. 5) Let’s now dive into each tool.

B2B 52

B2B NPS Sentiment Analysis Text Analytics 52

SurveySensum

OCTOBER 12, 2022

SurveySensum is a customer feedback platform that helps you create surveys like NPS, CES, CSAT, Product, onboarding, CSI, and many more with ease. This Jotform alternative provides cutting-edge security and compliance requirements to inspire trust and peace of mind even when gathering the most delicate forms of data.

Start-ups 52

Start-ups Close the Loop NPS Social Media 52

Qualtrics

JULY 9, 2019

Think social media comments, online reviews, customer surveys , employee engagement results , 360 feedback , face-to-face conversations, user testing , focus groups… there’s hardly a team in the organization that isn’t collecting X-Data. Take a low NPS score for your latest product as an example.

Compliance 26

Compliance Social Media Transportation Sales 26

SurveySensum

DECEMBER 13, 2024

It offers many key features like custom reports with charts, graphs, and tables, filters, data exportations, SSL encryption, HIPAA compliance, etc. Limited Customization Jotform lacks advanced customization options. 5 ProProfs Survey Maker Starting at $20 per month Yes Free plan Chatbot, email, FAQ, help articles 4.3/5

E-commerce 52

E-commerce Text Analytics Start-ups Social Media 52

Zendesk

AUGUST 22, 2023

Evaluate your buyer persona Buyer personas help companies understand and connect with their target audience by identifying key information, which can be achieved through market research like customer surveys, researching market trends, analyzing website traffic or social media engagement, and talking to your actual customers.

Net Promoter Score 52

Net Promoter Score Sports Social Media Finance 52

Qualtrics

FEBRUARY 26, 2019

Let’s take an example for our Supply & Compliance line of business, which helps companies understand both supply chain and compliance risk. Using our propensity models, we identify the best prospects within our own customer base that we should be cross-selling this line of business to. I love all of his books.

Non-Profits 37

Non-Profits Customer Experience B2C B2B 37

SurveySensum

NOVEMBER 22, 2024

Customizable survey editor with DIY capabilities Survey sharing and gathering via multiple channels Advanced and AI-enabled text and sentiment analytics Advanced and analytical reporting capabilities Role-based analytical survey dashboards Real-time ticketing management $99 per month 4.6 (5) 5) Promoter.io 5) Promoter.io

Text Analytics 52

Text Analytics Sentiment Analysis NPS Actionable Insights 52

SurveySensum

NOVEMBER 25, 2024

End-to-end feedback management In-built survey templates Seamless Integrations Contact Management AI-enabled text and analytics software Role-based analytical dashboard Advanced analytical reporting capabilities Starts at $99/per month 4.7 Integrate with popular platforms like Slack, Shopify, Salesforce, Zendesk, etc. $17/month 17/month 4.7

Text Analytics 52

Text Analytics Sentiment Analysis NPS Customer Feedback 52

SurveySensum

NOVEMBER 26, 2024

Qualtrics meets high standards for data privacy and security, including compliance with regulations like GDPR and HIPAA. Cons: It does not have specialized survey tools like Qualtrics. It does not provide its users with many custom survey templates. NPS : Medallia scores 9.7, Qualtrics scores 9.3,

Sentiment Analysis 52

Sentiment Analysis Text Analytics Machine Learning AI 52