SurveySensum

AUGUST 22, 2024

For businesses gathering private data from their patients via surveys in the healthcare sector, ensuring HIPAA compliance is not just a legal obligation anymore – it’s essential for protecting patient’s trust and maintaining reputation. The tool ensures a secure handling of patient’s health-related information.

Healthcare 52

Healthcare Legal Compliance Start-ups 52

Retently

DECEMBER 10, 2024

Custom Branding : The customizable survey template editor allows the personalization of every aspect of the surveys, from logo placement to button styling, maintaining consistent branding throughout the feedback process. Custom Branding and Logic Features : Users can customize surveys with logos, colors, and URLs.

NPS 78

NPS CRM Customer Satisfaction Sentiment Analysis 78

SurveySensum

SEPTEMBER 15, 2023

Customization Options: A good tool allows you to create tailored surveys and forms. Security and Compliance: Ensure the tool follows industry-standard security measures and complies with data protection regulations like GDPR or HIPAA if applicable to your business. Best Features Diverse survey types like NPS, CSAT, etc.

B2B 52

B2B NPS Sentiment Analysis Text Analytics 52

InteractionMetrics

MARCH 20, 2025

Not every company needs customer experience software. If you have a CX team and are going to be running your own customer surveys, then you’ll want to choose the best software. It also includes predictive analytics that spots customers at risk of leaving and identifies upsell opportunities.

CX 52

CX Social Media Contact Center AI 52

SurveySensum

APRIL 15, 2025

SurveySensum makes it easier for you to monitor and collect the voice of the customers from multiple channels to elevate the customer experience and branding. MonkeyLearn is best suited for small and medium companies to automate customer support, feedback management, and pricing optimization. Get started with SurveySensum.

Voice of the Customer 52

Voice of the Customer VOC Sentiment Analysis Close the Loop 52

SurveySensum

NOVEMBER 26, 2024

Qualtrics meets high standards for data privacy and security, including compliance with regulations like GDPR and HIPAA. Cons: It does not have specialized survey tools like Qualtrics. It does not provide its users with many custom survey templates. Cons: The tool is very expensive with additional hidden fees.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Machine Learning AI 52

SurveySensum

NOVEMBER 22, 2024

Customizable survey editor with DIY capabilities Survey sharing and gathering via multiple channels Advanced and AI-enabled text and sentiment analytics Advanced and analytical reporting capabilities Role-based analytical survey dashboards Real-time ticketing management $99 per month 4.6 (5) 5) Promoter.io 5) Promoter.io

Text Analytics 52

Text Analytics Sentiment Analysis NPS Actionable Insights 52

SurveySensum

APRIL 18, 2025

Seek strong privacy measures for respondents, GDPR compliance, and end-to-end encryption. Luckily, there are tools that do more, customize better, and make customized form-building a breeze. Whether you’re in B2B, NBFC, automotive, retail, or SaaS, creating and analyzing CX surveys shouldnt feel like a chore.

E-commerce 52

E-commerce Sentiment Analysis Start-ups CRM 52

SurveySensum

NOVEMBER 25, 2024

End-to-end feedback management In-built survey templates Seamless Integrations Contact Management AI-enabled text and analytics software Role-based analytical dashboard Advanced analytical reporting capabilities Starts at $99/per month 4.7 The advanced text and sentiment analysis extracts top trends and patterns from feedback.

Text Analytics 52

Text Analytics Sentiment Analysis NPS Customer Feedback 52