Compliance Customer Survey Text Analytics 
eglobalis
MARCH 30, 2025
[link] Introduction: Todays businesses face a pivotal question: can emerging technologies like AI and real-time data platforms reduce or even replace the need for traditional customer surveys in managing customer experience (CX)? Beyond call centers , text analytics is helping firms decode sentiment across channels.
SurveySensum
MARCH 19, 2025
Pros: Enables the creation of complex and advanced surveys Provides robust and analytical reporting capabilities, with real-time dashboards and in-depth segmentation Seamlessly integrates with other platforms like CRM systems Meets high standards for data privacy and security, including compliance with regulations like GDPR and HIPAA.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
SurveySensum
FEBRUARY 6, 2025
Qualtrics provides robust and analytical reporting capabilities, enabling you to analyze data with real-time dashboards and in-depth segmentation. Qualtrics meets high standards for data privacy and security, including compliance with regulations like GDPR and HIPAA. Cons: The tool is very expensive with additional hidden fees.
Customer Service Life
AUGUST 26, 2019
My latest review of the updates and technologies I’ve seen over the past quarter covers a variety of areas including quality assurance and speech and text analytics, news from Zendesk and Freshworks, and some vendors to consider if emerging messaging channels are key to your customer engagement strategy in the coming months.
SurveySensum
DECEMBER 24, 2024
Comparison Table of the Top 15 SurveyMonkey Alternatives & Competitors in 2025 SurveyMonkey Alternatives Features Free Trial Free Version Pricing G2 Rating SurveySensum Inbuilt survey templates Provide AI-enabled text analytics Powerful dashboard for quick view analysis Enables integration with HubSpot, Zendesk, and more.
SurveySensum
SEPTEMBER 13, 2023
Adapt more effectively to changes in the market and stay ahead of your competitors, including adapting to market demand changes, ensuring compliance with regulations, customizing products, and embracing sustainability practices. It lets you send surveys on multiple channels including WhatsApp surveys , Email surveys, and more.
SurveySensum
AUGUST 22, 2024
For businesses gathering private data from their patients via surveys in the healthcare sector, ensuring HIPAA compliance is not just a legal obligation anymore – it’s essential for protecting patient’s trust and maintaining reputation. And the best part? This is where SurveySensum comes in.
Expert insights. Personalized for you.
346 
Let's personalize your content