Remove Compliance Remove Customer Survey Remove Text Analytics
article thumbnail

QuestionPro vs Qualtrics: Which CX Tool Is Right For You?

SurveySensum

Qualtrics provides robust and analytical reporting capabilities, enabling you to analyze data with real-time dashboards and in-depth segmentation. Qualtrics meets high standards for data privacy and security, including compliance with regulations like GDPR and HIPAA. Cons: The tool is very expensive with additional hidden fees.

CX 52
article thumbnail

5 Emerging Technology Systems and Updates from Q2

Customer Service Life

My latest review of the updates and technologies I’ve seen over the past quarter covers a variety of areas including quality assurance and speech and text analytics, news from Zendesk and Freshworks, and some vendors to consider if emerging messaging channels are key to your customer engagement strategy in the coming months.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

15 Best SurveyMonkey Alternatives & Competitors [2025]

SurveySensum

Comparison Table of the Top 15 SurveyMonkey Alternatives & Competitors in 2025 SurveyMonkey Alternatives Features Free Trial Free Version Pricing G2 Rating SurveySensum Inbuilt survey templates Provide AI-enabled text analytics Powerful dashboard for quick view analysis Enables integration with HubSpot, Zendesk, and more.

article thumbnail

10 B2B Manufacturing Feedback Tools to Use in 2023

SurveySensum

Adapt more effectively to changes in the market and stay ahead of your competitors, including adapting to market demand changes, ensuring compliance with regulations, customizing products, and embracing sustainability practices. It lets you send surveys on multiple channels including WhatsApp surveys , Email surveys, and more.

article thumbnail

Safeguard Patient Data with Top 6 HIPAA-Compliant Survey Tools

SurveySensum

For businesses gathering private data from their patients via surveys in the healthcare sector, ensuring HIPAA compliance is not just a legal obligation anymore – it’s essential for protecting patient’s trust and maintaining reputation. And the best part? This is where SurveySensum comes in.

article thumbnail

11 best Voice of the Customer tools to listen to your customers effectively

SurveySensum

Thematic is an AI-powered Text Analytics solution that analyses and extracts text from customer feedback. This voice of the customer tool evaluates the meaning of texts and classifies them into themes. Text Analytics for Robotic process automation. Text Analytics and Machine Learning.

article thumbnail

10 B2B Service Feedback Tools to Check Out in 2023

SurveySensum

Customization Options: A good tool allows you to create tailored surveys and forms. Analytics and Reporting: The tool should provide detailed insights, trends, and reports to help you make data-driven decisions. 5) InMoment Customized surveys Real-time insights Comprehensive reporting None Contact InMoment 4.7 (5)

B2B 52