How Can Payers Improve Member Experience and Efficiency at the Same Time?
Uniphore
DECEMBER 17, 2021
Source: “ United Healthcare, Humana Top Healthcare Satisfaction Ratings ,” Nathan Eddy, Healthcare Finance, September 2021. With Uniphore, the organization can now provide its agents with real-time guidance including next best actions, best practices, and compliance as well as automation for ACW and call dispositioning.
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