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Gone Virtual: Recap of the CETX Conference

Callminer

While it may not have been our typical, in-person experience filled with cocktail hours and outdoor activities, there was no shortage of entertainment and powerful and engaging insight from the customer experience (CX) and contact center industry’s most influential leaders, and hands-on practitioners. The great online kick-off.

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25 Most Popular Quiz Categories and Quizzes

ProProfs

During these trying times, an easy way to keep ourselves entertained and educated is just a click away. Whether it is about taking a fun quiz to kill some time or learning about a specific topic, quizzes are a great source of knowledge and entertainment. . Entertainment Quizzes. Cinema & Entertainment- Interactive Quiz.

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How Customer Centricity Is Changing Pharmaceutical Customer Experience

PeopleMetrics

For insight into where we stand today, we’ve connected with people involved in Healthcare Compliance and Legal, Sales Force Effectiveness, Learning & Development, Incentive Compensation and Patient Services across a variety of healthcare and pharmaceutical companies. The Future.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Compliance missteps occur. Prior to co-founding C3 Metrics, Greenfield was a recognized thought leader in the area of Branded Content as publisher of Branded Entertainment Monthly, a joint effort with VNU Media, detailing industry statistics, gaps, and trends. This juggling act severely impacts lead quality and quantity. Errors happen.

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How Airlines Use NPS to Improve Their Customer Satisfaction Ratings

Retently

From ensuring flight safety and regulators’ compliance to providing scrumptious meals, from battling global uncertainties to keeping airfares competitive, every system has to work like a Swiss watch to ensure on-time performance. “You can’t have a mid-life crisis in the airline industry, because everyday is a crisis.” – Herb Kelleher.

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How Quiz Maker Can Help Businesses to Generate Leads

ProProfs

Interactive and entertaining, people are always inquisitive to learn more about themselves. Successful completion of test questions over time can count for compliance training or professional development credit. Today, businesses experiment with quizzes to generate leads through audience interaction and engagement.

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ProProfs Quizzes: An iOS App for Evaluating Knowledge, Abilities & Performance

ProProfs

Here are some of the possible places where organizations can use ProProfs Quizzes – Business Compliance quiz: Sharing a quiz with the employees makes it easy to understand if they have grasped the fundamentals of corporate compliance successfully or not. Why Businesses need ProProfs Quizzes. Conclusion.