CommBox

JANUARY 19, 2022

Additionally, Commbox allows you to create smart conversational chatbots powered by AI and machine-learning capabilities. GDPR security compliance. Commbox is a leading AI-powered omnichannel customer communication platform that allows you to manage all your communication from one smart interface. Sell and serve 24/7!

B2B 98

B2B Omnichannel Retail Machine Learning 98

DMG Consulting

MAY 15, 2018

There’s plenty of cloud-based excitement, though proliferation, compliance, and security remain issues. SECURITY AND REGULATORY COMPLIANCE ARE KEY. The top reasons why companies have avoided using a cloud-based solution are security and regulatory compliance, two very different but often related issues. By Donna Fluss.

Contact Center 59

Contact Center Compliance Artificial Intelligence Innovation 59

CommBox

FEBRUARY 2, 2022

Powered by machine learning capabilities, the WhatsApp business chatbot understands human behavior and communicates more naturally, just like speaking with a person. That’s why you need to equip your chatbots with artificial intelligence and machine learning capabilities. GDPR security compliance.

Real Estate 98

Real Estate Artificial Intelligence Omnichannel Finance 98

Lightico

JUNE 29, 2023

Businesses across industries, including finance, real estate, healthcare, and more, have embraced electronic signatures to streamline their operations. Enhanced Security and Compliance: Modern eSignature solutions offer robust security features, such as two-factor authentication, encryption, and audit trails.

Legal 52

Legal Real Estate Machine Learning Artificial Intelligence 52

SurveySensum

DECEMBER 29, 2023

In today’s dynamic healthcare landscape, enhancing the patient journey stands as a paramount goal. Recognizing this significance, healthcare institutions are increasingly turning to a powerful solution. Recent statistics underscore the pivotal role patient experience plays in defining the quality of care provided.

Healthcare 52

Healthcare Artificial Intelligence Text Analytics Innovation 52

Lumoa

APRIL 28, 2024

Medallia ’s AI feature is called ‘ Ask Athena ‘ and uses machine learning to discover data trends such as sudden increases in negative customer feedback. Security and Compliance Security and compliance are sometimes overlooked but necessary to consider to find the right platform.

Sentiment Analysis 78

Sentiment Analysis Compliance AI Social Media 78

Customer Experience Matrix

JUNE 17, 2019

The cloud services vendors are starting that climb, adding cloud connectors, data transformations, in-database analytics, machine learning, and reporting tools. From its initial base in retail and media, it has spread to new industries including travel, financial services, B2B, telecommunications, healthcare, and education.

Compliance 83

Compliance Engineering Start-ups Retail 83

DMG Consulting

AUGUST 9, 2018

The benefits of IVAs transcend verticals: they can serve as personal shoppers, ensure compliance with healthcare protocols, book reservations or schedule appointments, assist with financial transactions, and much more.

Text Analytics 48

Text Analytics Contact Center Predictive Analytics Machine Learning 48

Zendesk

JANUARY 18, 2024

Creating laws that emphasize transparency in AI can ensure compliance with legal requirements. For example, using AI in healthcare can help doctors make accurate diagnoses faster or suggest personalized treatments. An interpretable AI system could explain that it uses a decision tree model to decide on a recommendation.

AI 52

AI Artificial Intelligence Legal Machine Learning 52

SurveySensum

DECEMBER 24, 2024

Analyze and identify top customer complaints and sentiments and recurring patterns, automatically using machine learning and AI-enabled text and sentiment analytics. Yeah, SAP owns Qualtrics, and it works best in multiple industries like healthcare, finance, tourism, retail, automobiles, etc. Qualtrics Remember SAP?

Sentiment Analysis 52

Sentiment Analysis NPS AI Start-ups 52

SurveySensum

JULY 14, 2020

Ingrid Lindberg has over 20 years of experience in creating industry-changing and award-winning customer experience strategies for Finance, Retail, and Healthcare industries. Ingrid Lindberg – Keynote Speaker, CXO, Founder, and CEO of Chief Customer. She is a sought after keynote speaker and coaches the C-Suite leaders and firms.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Callminer

OCTOBER 22, 2019

NLP allows machine learning algorithms to analyze and understand speech patterns and tonality to make determinations about intent and then predict future actions accordingly. Compassion should be one of the most important considerations when looking for healthcare call center companies. Are the agents friendly and compassionate?

Contact Center 203

Contact Center Healthcare Sales AI 203

SurveySensum

MARCH 7, 2025

Businesses in the healthcare industry must focus on two key aspects to enhance the overall patient experience: Managing thousands of patient feedback efficiently. But how exactly does text analytics software transform healthcare, and why is it so crucial in todays data-driven medical landscape? What is Text Analytics for Healthcare?

Text Analytics 52

Text Analytics Healthcare AI Unstructured Data 52

SugarCRM

DECEMBER 17, 2024

SugarCRM, on the other hand, is best suited for sales-led businesses that need easily configured workflows, advanced integrations, AI capabilities, and strict security compliance at affordable prices. Industries like healthcare, finance, and retail often opt for Dynamics’ industry-specific solutions. Book Demo 5.

Compliance 26

Compliance CRM ML Finance 26