Remove Compliance Remove Hospitality Remove Washington
article thumbnail

CS Considerations for SMB and Non-SaaS Organizations

The Success League

Healthcare: The Challenge of In-Person Relationships Healthcare organizationsincluding hospitals and private practiceshave traditionally relied on in-person sales and account management. Implications for CS: CSMs must be well-versed in compliance boundariesknowing where product guidance ends and financial advising begins.

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

She is also a Keynote Speaker, Coach, Podcaster, Blogger, Forbes Contributor, Host of “Women Leaders Making A Difference” community, and founding CX Board Member and Advisor at George Washington & Seton Hall University. He specializes in customer service, customer experience, company culture, and hospitality.

article thumbnail

Modernize your patient experience program and manage regulatory requirements with a single platform

Qualtrics

By managing regulatory compliance and experience management programs in a single, modern platform, you can deliver differentiated experiences across the entire patient journey, driving better outcomes and satisfaction for patients, their families, and your employees. Turning measurement into action.