CommBox

DECEMBER 19, 2023

Easily send and receive files, get customer current location, validate customer identity, send invoices, receive secure payments are just a few of the options your brand will have using WhatsApp Business for customer service.

Customer Service 52

Customer Service AI Omnichannel Invoicing 52

Hodusoft

DECEMBER 6, 2022

Read Also: The Five Most Compelling Reasons to Automate your Call Center Delivers consistent service with omnichannel communication 49% of today’s tech-savvy customers expect brand support and service through three to five channels, including websites, social media, and more. It makes their in-between communications easier.

Contact Center 52

Contact Center Omnichannel CRM Data Entry 52

Zendesk

FEBRUARY 27, 2021

Create proposals, quotes, contracts and invoices from leads, companies, people or deals – plus, collect legally binding electronic signatures. Skylight embeds omnichannel interaction and routing capabilities directly into Zendesk to provide agents a single workspace for supporting customer interactions.

Invoicing 90

Invoicing CRM Sentiment Analysis Omnichannel 90

Zendesk

JUNE 29, 2023

Enterprises can boost customer satisfaction and agent productivity by delivering a 24/7 instant, omnichannel customer support experience with reduced operational cost and faster ROI. Previews of invoices and estimates can be viewed and linked to a ticket without having to download.

Invoicing 52

Invoicing AI Legal CRM 52

SugarCRM

SEPTEMBER 10, 2024

You’ll only pay for the tools you use, which helps to drive growth – from time-tracking to invoicing and customer support. This starts with something as simple as branding – some out of the box solutions may not be able to offer branded invoices, for example. More serious needs include compliance.

CRM 26

CRM Invoicing Predictive Analytics Manufacturing 26