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CommBox Secures $15M Investment from PSG, Prioritizing AI in Customer Experience

CommBox

CommBox’s security-by-design approach helps mitigate compliance risks and helps prevents security breaches, featuring: Compliance Adherence : Fully compliant with SOC2, ISO, PCI and GDPR regulations. Founded in 2014, PSG operates out of offices in Boston, Kansas City, London, Paris, Madrid, and Tel-Aviv.

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New year, new integrations

Zendesk

Discover and assess agents’ performance around regulatory compliance, delivery of branded greetings, behavior, and empathy. Kansas provides the option to use image or video background for the hero unit. Cx Moments Auto QA (Chat) functions as automated Quality Assurance on 100 percent of your customer conversations.