Remove Compliance Remove Machine Learning Remove Unstructured Data
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AI and Real-Time Tech vs. Traditional CX Surveys: Who Will Win the Upcoming Battle?

eglobalis

Using natural language processing (NLP) and machine learning, companies can interpret the tone and emotion behind customer interactions on a massive scale. Technologies enabling this include machine learning algorithms that learn from historical instances (e.g., Instead of explicitly asking How do you feel?,

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8 Essential Capabilities You Need for Interaction Analytics

Uniphore

Interaction analytics takes unstructured data from customer interactions across multiple channels and harnesses it to let you understand the true voice of the customer. Leading solutions will use machine learning to guide the technology in recognizing and classifying elements. Intent recognition and analysis.

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Informatica Buys AllSight and What It Means for the CDP Industry

Customer Experience Matrix

Informatica lays out the contrast quite nicely: they characterize MDM as limited to highly governed, structured data that delivers the “best version of the truth” about master objects (customers, products, supplier, etc.), These are not found in all CDPs, which is probably one reason Informatica selected AllSight in particular.

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How to Streamline Auto Loan Origination with Intelligent Document Processing (IDP)

Lightico

This often result in inefficiencies, delays, and increased risk of errors and non-compliance. We’ve seen and learned from our customers that this can be a leading factor to prolonged processing times and heightened susceptibility to human error, often resulting in lost deals or worst, compliance issues and possible fines.

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From OCR (Optical Character Recognition) to IDP (Intelligent Document Processing): The Evolution of Automation & AI in Financial Services

Lightico

Especially, when manual entry requires, for compliance reasons, the dreaded “stare & compare.” IDP (Intelligent Document Processing): The Mastermind IDP elevates automation further by combining OCR’s text recognition with machine learning (ML) and natural language processing (NLP).

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Harnessing the Power of AI in Lending: Leveraging Artificial Intelligence to Revolutionize Loan Originations Servicing and Document Management

Lightico

The digitization of the financial services sector has generated vast amounts of unstructured data in the form of documents, either PDF or images, and volumes of data that can hold valuable insights for businesses, and help make better decisions. However, extracting meaningful information from this data has been a challenge.

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Conquering Uncertainty: How Intelligent Document Processing (IDP) Empowers Your Credit Analysts

Lightico

Compliance Champion – Ensuring Regulatory Peace of Mind The auto loan industry is subject to stringent regulations; especially enforced and investigated by the CFPB. IDP ensures seamless compliance by guaranteeing the collection of all mandatory borrower information, and that dealerships and lenders have satisfied any regulations.

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