Lumoa

JANUARY 8, 2024

And, if you’re nodding along, I’m also betting you’re savvy enough to know that the future of business success is tightly intertwined with embracing Machine Learning (ML) and Artificial Intelligence (AI). Machine Learning (ML) Integration: Stay ahead of the curve. Welcome to the ‘digital-everything’ era.

Sentiment Analysis 147

Sentiment Analysis Text Analytics Machine Learning ML 147

Zendesk

OCTOBER 17, 2022

More manufacturers are using AI, machine learning (ML), and blockchain to automate workflows and increase efficiencies. An omnichannel support platform that integrates all brands, global contact centers, and support channels into one service solution can help improve the customer experience. Security and compliance.

Manufacturing 98

Manufacturing AI Artificial Intelligence ML 98

Hodusoft

AUGUST 29, 2024

Besides these two main types of AI, other popular AI systems include- Machine Learning (ML): A subset of AI, which uses algorithms that learn from existing data, or unsupervised learning. Sentiment Analysis: A process that uses NLP and ML technology to determine the emotional tone (negative, positive, or neutral) of a piece of text.

Contact Center 52

Contact Center AI Artificial Intelligence Compliance 52

Ameyo Callversations

MAY 19, 2022

AI chatbots offer multi-faceted benefits to companies looking to automate sales, customer communication, onboarding, and compliance functions. Sales bots also allow enterprises to engage with customers at scale while delivering a truly omnichannel outreach experience to every buyer. Strong NLP Engine and ML Capabilities.

AI 52

AI Sales Artificial Intelligence ML 52

SurveySensum

DECEMBER 4, 2024

Use an omnichannel approach to reach your customers where they prefer to engage. AI-Powered Analytics: Utilizes AI and ML algorithms to analyze open-text feedback and identify key themes, sentiments, and trends. Omnichannel distribution: Offers multiple channels for survey distribution to reach customers where they are comfortable.

NPS 52

NPS Net Promoter Score Close the Loop Customer Loyalty 52

SurveySensum

MAY 19, 2023

Use an omnichannel approach to reach your customers where they prefer to engage. AI-Powered Analytics : Utilizes AI and ML algorithms to analyze open-text feedback and identify key themes, sentiments, and trends. Omnichannel distribution : Offers multiple channels for survey distribution to reach customers where they are comfortable.

NPS 52

NPS Net Promoter Score Customer Loyalty Close the Loop 52

MattsenKumar

JUNE 3, 2021

Impressed by ease of accessibility, omnichannel experience, and incomparable service, Boomers have decided to continue shopping online even after the pandemic ends. Prioritize compliance. The E-commerce landscape is evolving; new technologies like AR, ML, and AI enable new players with customer acquisition. A Frugal Mindset.

E-commerce 52

E-commerce Retail Non-Profits Government 52