Compliance ML Start-ups 
Intercom, Inc.
MAY 24, 2018
I started out building websites in high school and then didn’t have much of a college experience and instead got into real estate. I started a few companies, one of which we sold. One of our first products was a Watchlist API, which is for OFAC compliance. Where did you start? Where do you start?
SurveySensum
DECEMBER 4, 2024
Let’s start with the simplest one. Post-Service Resolution Surveys If and when a customer contacts the bank regarding a problem, it’s best to follow it up with an NPS survey after the issue has been solved. This brings up the question of how banks can increase their NPS score. How to Calculate NPS in Banking?
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DMG Consulting
AUGUST 3, 2020
Companies, especially their contact centers, have figured out how to apply IA findings on a historical basis and are starting to take advantage of its real-time information, a trend that is paying off in companies that are willing to change their processes, something that the pandemic may have helped along.
Zendesk
NOVEMBER 28, 2023
Examples of bots and virtual assistants: Siri, Alexa, and Google Assistant Machine learning frameworks Machine learning (ML) frameworks are cloud-based software libraries and tools that allow developers to build custom AI models. Let’s start with a few common benefits of AIaaS to consider.
Hodusoft
AUGUST 29, 2024
Besides these two main types of AI, other popular AI systems include- Machine Learning (ML): A subset of AI, which uses algorithms that learn from existing data, or unsupervised learning. Sentiment Analysis: A process that uses NLP and ML technology to determine the emotional tone (negative, positive, or neutral) of a piece of text.
Intercom, Inc.
MARCH 29, 2022
That’s just scratching the surface – watch the full recording or read through the event transcript to experience New at Intercom , and catch up on all the major announcements, industry insights, and customer stories that were shared at our first virtual event. What follows is a lightly edited transcript of the event. It’s a mess.
Intercom
DECEMBER 14, 2023
If you haven’t noticed already, chances are you’re going to pick up a bit of a theme here – 2023 was the year AI changed everything. This was the year we launched our breakthrough GPT-powered chatbot, Fin , capable of instantly resolving up to 50% of customer queries. You’re sort of seeing these things crop up everywhere.
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