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Verified feedback comes from experts, commonly called mysteryshoppers or quality assurance professionals , who are hired to assess the experience that a company provides its customers. These inspectors travel from company headquarters to each location to check on compliance with safety and brand standards. Verified Feedback.
As customers have more avenues to interact with your brand than ever before, its becoming exceptionally more challenging to ensure your brand promise is delivered to every customer, on every channel, at every touchpoint. So, how do you make sure that every single customer is experiencing the brand the way you intended?
As customers have more avenues to interact with your brand than ever before, its becoming exceptionally more challenging to ensure your brand promise is delivered to every customer, on every channel, at every touchpoint. So, how do you make sure that every single customer is experiencing the brand the way you intended?
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