SurveySensum

MARCH 10, 2025

Manage Your Risks and Compliances Conversational Analytics helps industries like finance, healthcare, and telecom maintain compliance by monitoring conversations for potential violations. How It Works: Detects compliance breaches : Flags conversations that contain regulatory risks or inappropriate language.

AI 52

AI Text Analytics Compliance Sentiment Analysis 52

Lumoa

JANUARY 8, 2024

To remind you a bit of what it is and what it does, text analytics uses transforms unstructured text into structured data that’s actually useful for business decisions. Scalability: How big can the software handle large volumes of data as your business evolves?

Sentiment Analysis 147

Sentiment Analysis Text Analytics ML Machine Learning 147

SurveySensum

MARCH 3, 2022

Semantria Storage and Visualization (SSV) allows you to collect, store, and analyze texts to generate reports and structure data to identify trends. . Get precise and accurate analytical data to resolve customer issues and tickets quickly. . Lexalytics provides semi-custom applications to resolve compliance issues if any.

Voice of the Customer 52

Voice of the Customer VOC Sentiment Analysis Close the Loop 52

Taylor Reach Group

SEPTEMBER 29, 2020

First, omnichannel interaction capturing with voice, email, chat, and social should be the primary channels through which you capture and analyze data in your CRM. Third, your CRM should provide enhanced data reporting and retrieval through automated-surfacing of insights and an optimized data storage and retrieval structure.

Contact Center 85

Contact Center Artificial Intelligence CRM Net Promoter Score 85

SurveySensum

APRIL 15, 2025

Semantria Storage and Visualization (SSV) allows you to collect, store, and analyze texts to generate reports and structure data to identify trends. Get precise and accurate analytical data to resolve customer issues and tickets quickly. You can integrate VoC with legacy applications or systems to distribute real-time data.

Voice of the Customer 52

Voice of the Customer VOC Sentiment Analysis Close the Loop 52