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Why Companies are Switching from Zendesk to Comm100 (and why you should do the same)

Comm100

With this in mind, many organizations are switching from Zendesk to Comm100 and its omnichannel customer engagement platform. Comm100’s high security standards and zero downtime have attracted industry leaders like Stanford University, McMaster University, Lake Michigan Credit Union, Attorney General of Texas, and Canadian Blood Services.

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A complete guide to improving customer service in government [with best practices & use cases]

Comm100

How to meet government security & privacy compliances with digital customer service. Live chat software can with WCAG compliance , inbuilt audio and video chat, auto-translation and customizable buttons and text. . – Chapter 4.2: How to offer 24/7 support. – Chapter 4.3: – Chapter 4.4: – Chapter 4.5: