Shep Hyken
DECEMBER 24, 2021
Tom Laird is the Founder and CEO of Expivia , a USA-based, 500+ seat omnichannel contact center located in Pennsylvania. What Is PCI-DSS Compliance? . And compliance is evaluated either on a quarterly or annual basis depending on the organization.? . How to Establish PCI Compliance . PCI Compliance Myths to Avoid .
PeopleMetrics
JANUARY 25, 2018
Because the market dictates that supply and demand drive the costs of these engagements, the precipitous increase in cybersecurity compliance requirements across many industries (e.g. An often overlooked area of compliance that comes into play with NIST 800-171 standards is the Customer Relationship Management ( CRM ) system.
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PeopleMetrics
MAY 16, 2018
Skilled in Operations; Technical Leadership & Product Management; Negotiation; Sales; Customer Relationship Management (CRM); Go-to-market Strategies & Managed/Professional Services, David is a strong strategic and operational leader and holds an MBA in Finance from Wharton School, University of Pennsylvania. Print this article.
Customer Bliss
APRIL 18, 2017
Herman has held a variety of roles of increasing responsibility within the organization’s R&D, quality, standards compliance, and operations groups. And in March 2017, Anne was recognized by the Pittsburgh Business Times as one of the 25 most influential businesswomen in western Pennsylvania with a BusinessWomen First Award.
PeopleMetrics
NOVEMBER 2, 2017
Compliance to rules cannot trump common sense if you want to create a phenomenal experience for your guests or neighbors. Good on them for unshackling the man! They gave their guests (and the neighborhood) the gift that keeps giving. They must understand that you cannot prescribe a great customer experience. Talk to David.
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