PeopleMetrics

JANUARY 19, 2018

So how does this apply to the healthcare and pharmaceutical industries? Healthcare and pharmaceutical companies of yesterday served what seemed to be a fairly straightforward purpose: provide their customers (physicians) with access to and information surrounding newer and better drugs. In The Beginning. The Future.

Pharmaceutical 93

Pharmaceutical Healthcare Customer Experience Entertainment 93

eglobalis

NOVEMBER 3, 2024

These teams go beyond technical support, engaging in consultative conversations to align IBM’s offerings with each client’s unique operational demands, compliance requirements, and growth objectives.

CX 442

CX B2B Innovation Sentiment Analysis 442

ProProfs

JANUARY 9, 2019

You can easily plug in cultural sensitivity courses into an LMS for compliance training. Pharmaceutical Education. Pharmaceutical companies leverage the power of audiovisuals to drive home the point about their drugs and why people should use them.

Healthcare 55

Healthcare Education Pharmaceutical Hospitality 55

Intercom, Inc.

DECEMBER 13, 2018

For example, we launched at AstraZeneca (a large pharmaceutical company) six months ago. We launched at GSK (another pharmaceutical company) in July. When companies choose Workplace, they launch it to everyone in the company. On day one, we had 70,000 employees using Workplace. They brought 140,000 employees to the platform.

Pharmaceutical 151

Pharmaceutical Start-ups Gaming Sales 151

CallCare

MAY 14, 2024

By partnering with specialised service providers, businesses can mitigate risks associated with technological changes, compliance, and market fluctuations. Human Resources Outsourcing human resources (HR) functions can significantly improve operational efficiency and compliance.

Business Services 52

Business Services Legal Compliance Innovation 52

Comm100

JANUARY 5, 2021

On top of this, some industries require compliance with specific security measures to protect their customers’ data. This spike has been particularly evident in the pharmaceutical industry, where phishing attacks more than doubled from 7.06% in Q4 2019 to 15.26% in Q1 2020. Live chat security compliance: What to look for.

Compliance 52

Compliance Pharmaceutical Healthcare Government 52

SurveySensum

JULY 14, 2020

Barry Dalton is a CX Strategy and CX Technology Leader accomplished in designing and implementing strategy and technology architecture across marketing, sales & service with a particular industry focus on consumer products, pharmaceuticals, retail, and technology. Emma Donnelly – Head Of Customer Service at Redrow Homes.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132