Remove Compliance Remove Pharmaceutical Remove Social Media
article thumbnail

Stuck in an Outdated CX Framework? Here’s Why You’re Missing Out on Real Results

eglobalis

These teams go beyond technical support, engaging in consultative conversations to align IBM’s offerings with each client’s unique operational demands, compliance requirements, and growth objectives.

CX 442
article thumbnail

Facebook Workplace’s Julien Codorniou on turning companies into communities

Intercom, Inc.

It’s easy to connect the dots between mission and product when you consider the social media behemoth’s more than 2 billion worldwide users. For example, we launched at AstraZeneca (a large pharmaceutical company) six months ago. We launched at GSK (another pharmaceutical company) in July.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Complete Guide to Outsourcing Business Services

CallCare

By partnering with specialised service providers, businesses can mitigate risks associated with technological changes, compliance, and market fluctuations. Human Resources Outsourcing human resources (HR) functions can significantly improve operational efficiency and compliance.

article thumbnail

Live Chat Security: Everything You Need to Know for Secure Live Chat

Comm100

On top of this, some industries require compliance with specific security measures to protect their customers’ data. Customizable live chat with unlimited agents and chats – plus email, social media, SMS & knowledge base – all for free, forever! Live chat security compliance: What to look for. Get Comm100 Free.

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He has been featured in The Economist, Social Media Today, Computerworld, BizTech Magazine, and many others and has contributed to books on Customer Service, Social Media, and IT Change Management. Dan Gingiss – Keynote Speaker, Trainer, CX Coach, Content Creator, Marketing Consultant, Author. LinkedIn : [link].