Lumoa

APRIL 28, 2024

Platform Overview Medallia is a cloud-based CX management software that provides survey features, sentiment analysis, social listening, and AI-powered insights. Medallia is known for its robust analytics and reporting capabilities, providing in-depth insights into customer feedback and trends. Which Platform Fits Your Needs?

Sentiment Analysis 78

Sentiment Analysis Compliance AI Social Media 78

SurveySensum

DECEMBER 24, 2024

Comparison Table of the Top 15 SurveyMonkey Alternatives & Competitors in 2025 SurveyMonkey Alternatives Features Free Trial Free Version Pricing G2 Rating SurveySensum Inbuilt survey templates Provide AI-enabled text analytics Powerful dashboard for quick view analysis Enables integration with HubSpot, Zendesk, and more.

Sentiment Analysis 52

Sentiment Analysis NPS AI Start-ups 52

SurveySensum

MARCH 3, 2022

Text & sentiment analysis . Identify the sentiments in customer feedback as negative, positive, or neutral, and recognize the tone and emotions behind each feedback. . ? A user-friendly dashboard provides sentiment analysis reports, negative and positive tagging, and real-time insights. . Best Features.

Voice of the Customer 52

Voice of the Customer VOC Sentiment Analysis Close the Loop 52

DMG Consulting

JANUARY 24, 2023

Transcription that applies a speech-to-text engine to simultaneously convert all audio interactions into text, providing a visual map of the call. Companies that want a complete view of why customers/prospects are reaching out to them should use both speech and text analytics to capture and analyze insights from all interactions.

Contact Center 62

Contact Center Sentiment Analysis Text Analytics Omnichannel 62

SurveySensum

AUGUST 22, 2024

For businesses gathering private data from their patients via surveys in the healthcare sector, ensuring HIPAA compliance is not just a legal obligation anymore – it’s essential for protecting patient’s trust and maintaining reputation. And the best part? This is where SurveySensum comes in.

Healthcare 52

Healthcare Legal Compliance Start-ups 52

SurveySensum

SEPTEMBER 15, 2023

Analytics and Reporting: The tool should provide detailed insights, trends, and reports to help you make data-driven decisions. Security and Compliance: Ensure the tool follows industry-standard security measures and complies with data protection regulations like GDPR or HIPAA if applicable to your business.

B2B 52

B2B NPS Sentiment Analysis Text Analytics 52

Qualtrics

APRIL 13, 2021

At the core of XM/ OS are three powerful interconnected services — XM Directory, iQ, and xFlow — that power all our apps, products and use cases and are backed by unbeatable enterprise-grade security, compliance, and governance trusted by over 13,000 companies and 80% of the Fortune 100. xFlow - Build a culture of action.

Machine Learning 49

Machine Learning Compliance Government Sentiment Analysis 49

SurveySensum

APRIL 21, 2023

Text Analytics: SurveySensum uses AI-driven sentiment analysis to help understand the emotions behind the open-ended responses. Text Analytics : This feature helps analyze open-ended text responses from survey participants. Therefore it helps improve customer satisfaction.

Text Analytics 52

Text Analytics Start-ups Social Media Customer Feedback 52

SurveySensum

MARCH 7, 2025

Thats where Text Analytics for Health comes in. Analyzing text from medical documents, prescriptions, surveys, and patient feedback, helps uncover patterns, track past interactions, and identify key issues – all while maintaining data privacy when using the right tool. What is Text Analytics for Healthcare?

Text Analytics 52

Text Analytics Healthcare AI Unstructured Data 52

SurveySensum

APRIL 15, 2025

Best Features Text & sentiment analysis Identify the sentiments in customer feedback as negative, positive, or neutral, and recognize the tone and emotions behind each feedback. A user-friendly dashboard provides sentiment analysis reports, negative and positive tagging, and real-time insights.

Voice of the Customer 52

Voice of the Customer VOC Sentiment Analysis Close the Loop 52

SurveySensum

NOVEMBER 22, 2024

Customizable survey editor with DIY capabilities Survey sharing and gathering via multiple channels Advanced and AI-enabled text and sentiment analytics Advanced and analytical reporting capabilities Role-based analytical survey dashboards Real-time ticketing management $99 per month 4.6 (5) 5) Promoter.io

Text Analytics 52

Text Analytics Sentiment Analysis NPS Actionable Insights 52

SurveySensum

NOVEMBER 26, 2024

Qualtrics provides robust and analytical reporting capabilities, enabling you to analyze data with real-time dashboards and in-depth segmentation. Qualtrics meets high standards for data privacy and security, including compliance with regulations like GDPR and HIPAA. Cons: The tool is very expensive with additional hidden fees.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Machine Learning AI 52

SurveySensum

NOVEMBER 25, 2024

Also, the tool is better suited for beginners as it lacks some advanced capabilities, like less advanced text analytics software. Limited Advanced Text Analytics Capabilities The text analytics feature of Medallia is not robust enough to accommodate thousands of feedback. 17/month 4.7

Text Analytics 52

Text Analytics Sentiment Analysis NPS Customer Feedback 52

SurveySensum

APRIL 18, 2025

AI-Powered Text Analytics Bid farewell to manual number-crushing. Seek strong privacy measures for respondents, GDPR compliance, and end-to-end encryption. Top Features AI-Powered Text & Sentiment Analysis Instantly understand what customers are saying. Custom Dashboards Information overload?

E-commerce 52

E-commerce Sentiment Analysis Start-ups CRM 52