Remove Compliance Remove Sentiment Analysis Remove Voice of the Employee
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11 best Voice of the Customer tools to listen to your customers effectively

SurveySensum

SurveySensum makes it easier for you to monitor and collect the voice of the customers from multiple channels to elevate the customer experience and branding. . Text & sentiment analysis . A user-friendly dashboard provides sentiment analysis reports, negative and positive tagging, and real-time insights. .

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The Best CX Software Of 2025

InteractionMetrics

Verint meets strict compliance standards (GDPR, HIPAA) and scales for large enterprises. Pricing Custom plans for hybrid cloud and compliance needs. Features include GDPR/HIPAA-compliant dashboards, predictive employee experience analytics, and Cisco Security integrations for threat detection. angry social media comments).

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Voice of the customer tools that drive actionable change

SurveySensum

SurveySensum makes it easier for you to monitor and collect the voice of the customers from multiple channels to elevate the customer experience and branding. Best Features Text & sentiment analysis Identify the sentiments in customer feedback as negative, positive, or neutral, and recognize the tone and emotions behind each feedback.