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Part 2: What’s in a Name? A Lot! The Importance of Knowing Your B2B Customers

TeamSupport

Create interactions with prospects on your professional social media sites, such as Linkedin and Twitter. For example, if your prospective customer is in the healthcare industry and your software enables HIPAA compliance, share articles, blogs, or research papers that speak to that topic. Who are we kidding?

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How Can Online Assessments Help Continue Learning During Lockdown?

ProProfs

Several people have been taking to social media to express their assumption that the current changes in the learning pattern could actually pave the way for a better learning strategy for future generations. . Bradley, chief information officer at Texas’s Trinity University, wrote in a LinkedIn post.

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Why Companies are Switching from Zendesk to Comm100 (and why you should do the same)

Comm100

Comm100’s high security standards and zero downtime have attracted industry leaders like Stanford University, McMaster University, Lake Michigan Credit Union, Attorney General of Texas, and Canadian Blood Services. This includes compliance with industry standards like SOC 2 Type II, ISO 270001, PCI DSS, PIPEDA, HIPAA, and more.

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A complete guide to improving customer service in government [with best practices & use cases]

Comm100

How to meet government security & privacy compliances with digital customer service. Telephone support has not become redundant by any means – many older and less digitally-able citizens still feel more comfortable with calling in rather than reaching out via live chat or social media. . – Chapter 4.2: