Remove Compliance Remove Structured Data Remove Unstructured Data
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Informatica Buys AllSight and What It Means for the CDP Industry

Customer Experience Matrix

Informatica lays out the contrast quite nicely: they characterize MDM as limited to highly governed, structured data that delivers the “best version of the truth” about master objects (customers, products, supplier, etc.), It illustrates the difference between MDM and CDP. This is one of those questions we still get fairly often.

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11 best Voice of the Customer tools to listen to your customers effectively

SurveySensum

A VOC tool is software that allows you to collect feedback and generate in-depth analysis reports from unstructured data. The ultimate aim of using it is to derive insights, make data-driven business decisions, and create exceptional customer experiences. . Verint ForeSEE. Nice SATMETRIX. Conclusion. What are VoC tools?

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Text Analytics for Health: AI-Driven Healthcare Insights

SurveySensum

It uses AI capabilities like NLP and machine learning to analyze, categorize, and interpret vast amounts of text-based healthcare data. With SurveySensum you can automate data collection from multiple sources, ensuring that patient feedback, complaints, and reviews are consolidated in one place for a unified view. Why is it Important?

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Voice of the customer tools that drive actionable change

SurveySensum

A VOC tool is software that allows you to collect feedback and generate in-depth analysis reports from unstructured data. The ultimate aim of using it is to derive insights, make data-driven business decisions, and create exceptional customer experiences. Let’s dive in and learn more about these VoC tools!