Connecticut Customer Expectations Education 
Intercom, Inc.
APRIL 15, 2021
I was actually supposed to start in Connecticut, but before I started, they told me the company had moved to California to start raising VC money. But it’s been a big question of, “How do we align our support infrastructure with the customer expectations?” I’m excited to be here.
Hodusoft
AUGUST 16, 2023
It also happens during prime time (between 9-10 pm) when a lot of people watch their favorite news shows, popular series, talk shows, podcasts, and other educational and entertaining content using the internet. With multi-branch operations, the ISP needs to ensure seamless services for its customers and connectivity between locations.
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