1 to 1

JUNE 23, 2014

By the time I landed my second job at a newspaper journalist in Connecticut, the Internet had advanced to the point where the publisher thought it was important enough to order a single AOL account for all the reporters to share, accessible from a single desktop computer. 1to1Media.com/weblog.

Customer Loyalty 42

Customer Loyalty Customer Service Customer Experience 42

Lightico

MARCH 23, 2022

This includes keeping track of all paperwork, paying bills, scheduling appointments, and handling customer complaints. Customer Service – MGAs must answer questions from prospective customers and handle any problems that arise. Sales – MGAs sell insurance policies to individuals and businesses.

Retail 52

Retail Innovation Sales Customer Service 52

Customer Bliss

NOVEMBER 15, 2016

From Penni’s own LinkedIn: Utility executive with over 25 years of experience in field operations, customer service and energy efficiency. The meter to cash team of over 1100 provides customer service to Eversource’s customers in Connecticut, Massachusetts and New Hampshire.

Social Media 0

Social Media Engineering Gaming Customer Service 0

Uplifting Service

MARCH 8, 2023

So my father would go to Sherwood Island State Park near our home in Westport, Connecticut, and walk up and down the beach, kicking the stones and venting his anger and his frustration. And we got to laughing about it together. And I said, “You know, Dad, I get it.

Business Consulting 40

Business Consulting Customer Service 40

Intercom, Inc.

APRIL 15, 2021

I was actually supposed to start in Connecticut, but before I started, they told me the company had moved to California to start raising VC money. I’m excited to be here. Long story short is I studied engineering back in France and came to the US for an internship at a startup.

AI 118

AI Start-ups B2B Predictive Analytics 118

Hodusoft

AUGUST 16, 2023

Apart from providing internet services from its Manhattan facility, it also has offices in Newark in New Jersey, Brighton in Massachusetts, Newfield in Connecticut, and Burlington in Vermont. With multi-branch operations, the ISP needs to ensure seamless services for its customers and connectivity between locations.

Entertainment 52

Entertainment Technology Technology Legal 52

Intercom

APRIL 20, 2023

Jim: In my first job out of college, I was going to visit my girlfriend, now my wife, in Connecticut. I went to my boss and said, “While I’m there, I’d like to visit a customer.” Before we get started, could you give us an idea of your journey to this point in your career? Go on vacation.”

Net Promoter Score 52

Net Promoter Score Customer Experience CX Finance 52