Chief Customer Officer for the Energy Industry, With Penni Conner – CB27
Customer Bliss
NOVEMBER 15, 2016
The meter to cash team of over 1100 provides customer service to Eversource’s customers in Connecticut, Massachusetts and New Hampshire. Like many CX leaders before her, Penni began with a set of initiatives and was making progress in them as distinct projects. million electric and gas customers. The Power Of The Fourth Year.
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