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Take advantage of this phenomenon by constructing your scripts to promote positive responses.” But our clients were willing to explore this opportunity with us because our call center operators were proven to be high-quality, trustworthy employees that were dedicated to customersatisfaction.”
Each dimension should be present in every customer interaction, but they are weighted differently based on your company’s goals and customer needs. The Four Dimensions in Play For a customer service consulting firm, it’s important to grasp how the four dimensions stack up in different industries.
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