Irma and Harvey, Test Disaster Preparedness, Recovery and Business Continuity
Taylor Reach Group
SEPTEMBER 15, 2017
It’ll never happen to your business or Contact Center. That kind of stuff happens to centers in Tornado Alley and Key West, not where you are. Don’t be so sure—there are many kinds of disasters and any one of them could visit your center today. This is especially relevant to Contact Centers.
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