Fonolo

MAY 11, 2022

Organizations with exceptional customer support know this; they are constantly looking for opportunities to improve those precious interactions and create pleasant and memorable experiences. Creating a Customer Service Strategy That Drives Business Growth. Oregon Public Employees Retirement System (Oregon PERS).

CX 91

CX Non-Profits Education Contact Center 91

Customers That Stick

JANUARY 15, 2015

– His experiences in France have led him to be more patient with customers to listen very carefully to make sure he understands before he replies. Meet Erin Archuleta! – From not-for-profit to the lauded ICHI Bar and Sushi, she actually started her customer service career on Coney Island.

Customer Experience 104

Customer Experience Contact Center Customer Retention Start-ups 104

Fonolo

MAY 11, 2022

Organizations with exceptional customer support know this; they are constantly looking for opportunities to improve those precious interactions and create pleasant and memorable experiences. Creating a Customer Service Strategy That Drives Business Growth. Oregon Public Employees Retirement System (Oregon PERS).

CX 67

CX Non-Profits Education Contact Center 67

Kerry Bodine

JUNE 20, 2015

I’ve compiled the following list of conferences spanning a variety of topics — like CEM, service design, customer loyalty, customer success, and contact centers — that should be of interest to a wide range of customer experience professionals. Service Providers. Portland, Oregon. San Francisco.

CEM 97

CEM CX Contact Center Customer Loyalty 97

Customer Service Life

MARCH 6, 2019

I’ve completely caught the fly fishing bug — an unavoidable consequence given the abundance of fishable water here in Oregon. I finally placed the call a couple days later and was connected with a customer service representative. appeared first on Customer Service Life. Click here to read the original post.

Contact Center 94

Contact Center Sports Customer Service Start-ups 94