The CSAT: Measuring Customer Satisfaction in a Contact Center
Hodusoft
JANUARY 4, 2023
The CSAT: Measuring Customer Satisfaction in a Contact Center. For every complaint a contact center receives, there are around 26 clients who are dissatisfied with the service but prefer not to express their displeasure. This is one example of a CSAT in a contact center. CSAT for a contact center.
52 
Let's personalize your content