Fonolo
MAY 10, 2023
Attending contact center conferences and live events is an excellent way to keep up with technology and best practices in this rapidly changing industry. Call Center and Customer Service Conferences If you’re wondering what contact center or customer service industry conferences to attend in 2023, we’ve got you covered!
Fonolo
APRIL 23, 2019
And we at Fonolo know how to kick things off: We’ll be exhibiting at the highest-rated event for contact center professionals: ICMI’s 2019 Contact Center Expo and Conference, taking place May 13-16 at The Diplomat Beach Resort in Hollywood, Florida. How to Reduce Contact Center Costs AND Improve Customer Service.
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Callminer
DECEMBER 17, 2019
Below, you will find interesting statistics pertaining to call centers, their employees and their finances that may prove helpful in deciding whether the use of one for your own business’s strategy is appropriate. Call Center Workforce Statistics. Cloud contact centers may be more reliable. ” – E.
Customer Service Life
JUNE 26, 2017
Ruth McCullen and Jeremy Watkin had the pleasure of having Virginia from Kingman Ink draw as we helped contact center leaders tell better stories. I had a fantastic time at the 2017 Contact Center Expo and Conference in Orlando, Florida. This article was originally published on the FCR blog on June 9, 2017.
Fonolo
NOVEMBER 13, 2018
Where: Marco Island, Florida. Now in its seventh year, Smart Customer Service shines a spotlight on the innovative ways CS technologies are shaping our lives and changing how CS professionals do business. Where: Fort Lauderdale, Florida. Northeast Contact Center Forum (NECCF). This is one is not to be missed!
Hodusoft
JUNE 30, 2022
Industry trends, especially in communication technology, have been fast-paced over the last few years. Held in Florida, this annual event brought together 300+ exhibitors and 200+ speakers for the conferences. ITEXPO is one of the largest business technology events. Boosting ROI through reliable UC solution.
Fonolo
MAY 19, 2020
The coronavirus has altered the way that contact centers reach out to their customers and will undoubtedly change the way business is done in the future. The Pandemic Has Already Changed Call Centers. lender TD Bank, whose branch network stretches from Maine to Florida. Capital One Financial Corp. Is there any going back?
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