eglobalis

OCTOBER 21, 2024

Impact of Ignoring Negative Feedback: A High-Stakes Gamble Ignoring complaints can have significant consequences. Understanding when to adapt or deviate from these practices is crucial for long-term customer trust and operational efficiency. Their transparency helped them maintain trust with enterprise clients​.

Social Media 418

Social Media B2B Sentiment Analysis B2C 418

Hodusoft

JUNE 17, 2021

HoduCC – the Call & Contact Center software by HoduSoft has been named as Category Leader and FrontRunner for call recording software in the latest list published by Gartner Digital Markets Report. It is our vision to make innovative market leading software accessible to businesses of all sizes. What do our customers say.

Contact Center 98

Contact Center Gambling Text Analytics Government 98

Customer Service Life

DECEMBER 6, 2021

While Custer didn’t smoke, drink alcohol, or use foul language, he was known to have a bit of a gambling problem. Work with the product team to continuously innovate based on customer feedback? He was fearless on the battlefield, leading his men with reckless abandon and cheating death time and time again.

Customer Service 108

Customer Service Gambling Engineering Innovation 108

ClearAction

AUGUST 22, 2020

Proven winners both during and after a down cycle are those that embrace a slowdown as an opportunity to strengthen innovation and business processes. Interestingly, companies like Procter & Gamble get their most useful customer insights through in-depth conversations with a small number of customers. Customer Value Innovation.

Customer Experience 77

Customer Experience Non-Profits Gambling Innovation 77