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How AI and Omnichannel Support Elevate Customer Service in Call Center

Hodusoft

” At HoduSoft, our HoduCC call and contact center software and omnichannel CX suite is powered by cutting-edge AI technology. By using our sophisticated call and contact center solutions, our customers have succeeded in taking their customer service to an altogether different level. It happens by design.”

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Contact Center Technology Stack: The (Immediate) Transformation You Need?

Ameyo Callversations

A contact center is a facility where customer service representatives answer customer queries over phone calls, emails, chat, social media, and other channels. This facility may be owned entirely by the organization or (as many companies prefer today) may be outsourced to a contact center operator.

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How AI-Driven Contact Centers Can Improve Loan Approvals & Debt Recovery

Hodusoft

How AI-Driven Contact Centers Can Improve Loan Approvals & Debt Recovery If you are in the banking and finance sector you know how demanding and sensitive the industry is. ” At HoduSoft, we understand how vital it is for banks and financial institutions to leverage omnichannel contact centers.