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Attending contactcenter conferences and live events is an excellent way to keep up with technology and best practices in this rapidly changing industry. Call Center and Customer Service Conferences If you’re wondering what contactcenter or customer service industry conferences to attend in 2023, we’ve got you covered!
Fonolo is excited to return as a sponsor for this year’s ContactCenter Demo & Conference, happening September 25-27th at Mandalay Bay in Las Vegas, Nevada. If you’re looking for more information about ICMI Demo, or still need to get tickets, visit icmi.com/contact-center-demo-conference.
This event showcases practical takeaways for contactcenter professionals via case studies from well-known companies; exclusive tours of local contactcenters; and seven key learning tracks that allow you to pay attention to topics most relevant to your business. Northeast ContactCenter Forum (NECCF).
If you’re deeply invested in the customer service industry, you already know this one fact: June will be an exciting, educational month thanks to the 19 th Annual Customer Contact Week, held this year from June 18-22 at The Mirage Hotel in Las Vegas, Nevada. VPs & Directors of ContactCenters. Plus So Much More!
Fonolo is pleased to announce that we’ll be making our triumphant return to Customer Contact Week (CCW), held this year from June 24-28 th at The Mirage Hotel in Las Vegas, Nevada. Further information on this event can be found on the Customer Contact Week website. The ContactCenter Guide to Managing Spikes in Call Volume.
We’re excited to announce that Comm100 was presented with a Bronze Stevie® Award in the “ContactCenter Solution – New Version” category in the 13th annual Stevie Awards for Sales & Customer Service on Feb. 22 in Las Vegas, Nevada.
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