Building a Customer Experience (CX) Strategy
CX Accelerator
OCTOBER 7, 2019
NPS, CSAT, CES, etc.)?How Nick Glimsdahl is the Director of Contact Center Solutions at VDS, and his mission is to help improve the customers’ experiences through user-friendly, customer-focused contact center solutions. He is a leader in the “CX Ohio” community and CXPA Columbus Chapter.
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